Appliance The Appliance is a hybrid solution that provides all the benefits of the ASP product with the following differences and conditions: FastTracker operates behind your firewall on a dedicated server FastTracker pricing for the Appliance is lower for companies with hundreds of employees as your bandwidth is utilized instead of ours. the Appliance can run within operating platforms in Windows, Unix and MAC or a combination of more than one IT administrator provides support to employees; FastTracker supports administrator categorization maintenance is provided by FastTracker daily. Procedural Change IT administrators share the responsibility with FastTracker for installation of Appliance although 24/7 emergency support is always available to help with maintenance issues.